Help
Frequently asked questions
Straight answers, including the ones other sellers avoid.
Before you buy
What does Boostsy sell?
Packages of followers, subscribers, likes, views, comments and similar interactions for Instagram, TikTok, YouTube, Facebook, X, Telegram, LinkedIn and other platforms, plus website traffic. Each package states its audience, start time, speed and refill terms before you order.
Do you need my password?
No. Orders use the public profile, post or video link the package asks for. Boostsy never asks for the password to a social account.
Is buying followers or likes allowed by the platforms?
No. Platforms such as Instagram, TikTok and YouTube prohibit artificial engagement in their terms, and they can remove interactions they consider inauthentic. That is why counts can drop and why refill terms matter. We do not promise protection from platform enforcement.
Will purchased followers like my posts or buy from me?
Do not expect it. A package delivers the interaction it names. It does not guarantee future likes, comments, organic reach, sales or monetization.
Which package should I choose?
Decide what the number is for, then compare warranty and audience before price. Followers and subscribers apply to an account; likes, views and comments apply to one post or video. If unsure, start with the minimum quantity.
Orders and delivery
How fast does an order start?
Each package shows an estimated start, commonly between minutes and a few hours. It is the time to begin, not to finish, and it is an estimate.
How long does delivery take?
Divide the quantity by the package's daily speed and add the start time. For example, 5000 at 5000 or more per day completes in about a day. Large orders and platform updates can extend this.
Where do I see my order?
In Orders in your account. Each order shows its status, the count when delivery began, and the quantity remaining.
My order says completed but the number has not changed.
Platform counters can lag by a few hours. Compare the current count with the start count shown on the order. If it is still unchanged after 24 hours, open a ticket from the order page.
Can I order for a private account?
No. The target must be public when you order and stay public until delivery finishes.
Can I place several orders for the same link?
Different interactions, yes, for example followers and likes. For the same interaction, wait until the first order completes, so the counts do not overlap.
Drops and refills
Why did my count go down?
Platforms remove accounts they consider spam or inactive, and some accounts unfollow. Some drop is normal for every package.
What is a refill?
A new delivery that replaces lost quantity, back up to the level reached when the order completed. It is available only on packages that list a refill period and is not a cash refund.
How do I request a refill?
Open the completed order and choose Request refill. For packages marked as manual refill, open a support ticket linked to the order.
What cancels my refill warranty?
Changing the username or link, setting the target to private, deleting the post, ordering the same interaction for the same link elsewhere, or the refill period ending.
Payments and refunds
How do I pay?
Orders are paid from your Boostsy wallet. Add funds with one of the methods shown in your wallet, then check out.
Which currency am I charged in?
US dollars. Hong Kong and Taiwan pages show converted prices for reference, and checkout shows the USD amount deducted.
I paid but my balance has not changed.
Balances are credited after the payment is verified. Check the payment's status in your wallet and do not pay again. If it is still pending after the time shown, open a ticket with the payment reference.
Can I get a refund?
Undelivered quantity is credited to your wallet automatically. A refund to your payment method is reviewed on request under the refund policy. Delivered quantity is not refundable.
Account and safety
Do I need an account to order?
Yes. You can browse and fill your cart without one, and sign in or sign up at checkout. An account keeps your order history, wallet and support messages together.
How do I protect my Boostsy account?
Use a unique password of at least 12 characters and turn on two-factor authentication in Settings. Revoke sessions and API keys you do not recognise.
Is my order confidential?
Order details are visible to you and to authorised staff. Suppliers receive only what they need to deliver, such as the public link and quantity. Published reviews never show order numbers.
Agencies, API and resellers
Is there an API?
Yes. Create a key in your developer workspace to list services, place orders, check status, request refills and cancel from your own system.
Can I place many orders at once?
Yes. Bulk ordering in your account accepts one order per line, and schedules repeat an order at an interval.
Can I resell Boostsy services?
Yes, through the API or a reseller panel, which is a separate storefront for your own customers. Panels are provisioned on request and need your own domain and hosting.